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Overview
Lobbying Costs
200,000€ - 299,999€
Financial year: Jan 2023 - Dec 2023
Lobbyists (Full time equivalent)
4 Fte (11)
Lobbyists with EP accreditation
0
High-level Commission meetings
2
Lobbying Costs over the years
-
Info
Organización de Consumidores y Usuarios (OCU)
EU Transparency Register
734854123093-43 First registered on 22 Aug 2016
Goals / Remit
Son fines de OCU la educación, orientación, información, defensa y representación de los consumidores y usuarios a ella afiliados. A título enunciativo se indican los siguientes: (i) promover la educación del consumidor y usuario para actuar como consumidor lúcido al efectuar la elección de bienes y servicios, con pleno conocimiento de sus deberes, derechos y responsabilidades, (ii) difundir y defender los derechos de los consumidores y usuarios, en cuanto son personas que compran o utilizan bienes para su uso individual, familiar o colectivo y resultan afectados por los diferentes aspectos de la vida social que inciden directa o indirectamente en él, (iii) mejorar las condiciones de vida de los consumidores y usuarios, especialmente de los más vulnerables, (iv) reivindicar el reconocimiento en la ley y el pleno ejercicio de los derechos de los consumidores y (v) colaborar con los organismos europeos y nacionales
Main EU files targeted
1) Financial and banking services:
- Retail Investment Strategy
- Payments Service Directive
- Payments Fraud
- Open Finance
- Digital Euro
- Consumer Credit Directive
2) Digital Rights
- Digital Services Act
- Digital Markets Act
- Data Act
- Cyber Resilience Act
- Artificial Intelligence
3) Consumer Rights
- Collective Redress Directive.
- Passenger Rights
- Domestic supplies
- Inflation
4) Health and Food
- European Health Data Space
- Labelling
5) Safety
- Product Safety
6) Sustainability
- Energy
- Mobility
- ClothingAddress
Head Office
Calle Albarracín 21
Madrid 28037
SPAINEU Office
Calle Albarracín 21
Madrid 28037
SPAINWebsite
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People
Total lobbyists declared
11
Employment time Lobbyists 50% 5 25% 6 Lobbyists (Full time equivalent)
4
Lobbyists with EP accreditation
No lobbyists with EP accreditations
Complementary Information
None declared
Person in charge of EU relations
Data not provided by Register Secretariat due to GDPR
Person with legal responsibility
Data not provided by Register Secretariat due to GDPR
-
Categories
Category
Non-governmental organisations, platforms and networks and similar
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Networking
Affiliation
Oficina Europea de Asociaciones de Consumidores (BEUC).
Member organisations
None declared
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Financial Data
Interests represented
Promotes their own interests or the collective interests of their members
Closed financial year
Jan 2023 - Dec 2023
Lobbying costs for closed financial year
200,000€ - 299,999€
Major contributions in closed year
Type Name Amount Grant HEATING APPLIANCES RETROFIT PLANNING 13,341€ Grant PREVENTOMICS 21,771€ Grant COOPERATION IMPROVING CONSUMERS LAW ENFORCEMENT EXTENSION 135,218€ Grant COOPERATION IMPROVING CONSUMERS LAW ENFORCEMENT 24,954€ Intermediaries for closed year
None declaredIntermediaries for current year
None declaredClosed year Costs
200,000€ - 299,999€
Other financial info
COOPERATION IMPROVING CONSUMERS LAW ENFORCEMENT EXTENSION (CICLE-X): The extension of the digital solution developed so far in Italy and Spain but already also benefitting Belgium and Portugal to manage consumers complaints data in such a way to allow ranking by nature of problems and by company performance will be offered to 1 up to 3 additional consumer organizations in 3 other EU members States to encourage them to establish a continuous dialogue with their respective enforcement authorities based on the evidence and the analyses of complaints gathered.
We will also complement data coming from consumers complaints with data coming from the assessment of about 500 online marketplaces via ad-hoc web assessment analyses.
Ad-hoc training and coaching activity will accompany the implementation of the digital solution in order to make the beneficiaries take advantage of the lessons learned by others and easily overcome interoperability issues and set up a complaints database box from where to extract useful data to raise alerts and support the CPC work.
A post with a graphic representation of the trends generated by consumers complaints data by nature of problem will be published regularly in the consumers organizations’ websites and will create general awareness about the effective implementation of consumers rights. A communication addressing the competent authorities of different Member States will feed and support their investigation work and could be the starting point of joint coordinated action when it will be the case. -
EU Structures
Groups (European Commission)
Consumer Policy Advisory Group#E03750#https://ec.europa.eu/transparency/expert-groups-register/screen/expert-groups/consult?lang=en&groupID=3750 #MEMBER #C#Civil society
Groups (European Parliament)
Artificial intelligence and digital,Social economy
Communication activities
1) Press Releases: https://www.ocu.org/organizacion/prensa/notas-de-prensa
2) Campaigns and collective actions: https://www.ocu.org/movilizate-ocu
3) European projects: https://www.ocu.org/proyectos-union-europa
4) Collective Purchases: https://www.ocu.org/especiales/quieropagarmenosluz/?partner=ocu&source=cta_link&int_source=ocu&int_medium=cta_link&int_campaign=ccenergia&int_term=edlink&int_content=quieropagarmenosluzedlinkOther activities
- EUROCONSUMERS: Junto con otras asociaciones independientes de consumidores de Bélgica, Italia y Portugal, la OCU forma parte de la estructura EUROCONSUMERS (Consumidores Europeos), un grupo europeo fundado en 1990. EUROCONSUMERS desarrolla en todos los países una misma acción de información y de defensa de los consumidores y tiene como objetivo que la Europa del futuro esté al servicio del consumidor, aportando mejoras en lo que respecta a su posición jurídica y económica. Actualmente, EUROCONSUMERS agrupa a más de un millón y medio de consumidores europeos y publica 32 revistas de información al consumidor, en 5 idiomas distintos
- Además, la OCU forma parte, desde 1978, de la Oficina Europea de Asociaciones de Consumidores (BEUC). BEUC es una federación de 40 organizaciones independientes de consumidores de Europa, que actúa como portavoz ante las instituciones europeas por cuenta de las asociaciones nacionales que la integran. Tiene como misión influir en el desarrollo de la política de la Unión Europea, así como promover y defender los intereses de todos los consumidores europeos.
Meetings
Meetings
2 meetings found. Download meetings
The list below only covers meetings held since November 2014 with commissioners, their cabinet members or directors-general at the European Commission; other lobby meetings with lower-level staff may have taken place, but the European Commission doesn't proactively publish information about these meetings. For more information about which commissioner is responsible for which portfolio, check out this link: https://commissioners.ec.europa.eu/index_en All information below comes from European Commission web pages.
1 July 2024: We have noted that some meetings are appearing in duplicate, ie. some meetings seem to be listed twice. This seems to be because the Commission changes some element of a meeting data after the meeting has first been listed, which causes LobbyFacts to register it as a new meeting. We are investigating further.
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Date 21 Feb 2022 Location Madrid, Spain Subject Spike of energy prices and EC's latest Communications/proposals to tackle it: green deal policies (energy efficiency, renewable energy communites). Cabinet Cabinet of Commissioner Kadri Simson Portfolio Energy Attending - Kadri Simson (Commissioner)
- Tatiana Marquez Uriarte (Cabinet member)
Other Lobbyists -
Date 29 Oct 2021 Location Madrid Subject Informal meeting on consumer disputes under European law DG Legal Service Attending - Daniel Calleja Crespo (Director-General)